Privacy Policy


Feet By Pody Ltd: Privacy Policy

 

This Privacy Policy describes how and when Feet By Pody collect, use, and share information when you attend an appointment at in any of our clinics, purchase a product from us, contact us, or otherwise use our services. This is to comply with the General Data Protection Regulations (GDPR) 2018.

Information We Collect

To aid your treatment or as part of purchasing something from our business, you will normally provide us with certain information, such as your name, email address, postal address, phone numbers, medical information and payment information.  We will store your information on an electronic patient record and diary system which are fully secured. We will never store or keep details such as your bank account or debit/credit card number for further payment. Shall you decide to pay over the phone or by bank transfer the details are only used at the time of the transaction and they will be destroyed accordingly to the current regulation.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

Information Sharing and Disclosure

Information about our patients is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

 

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. The retention of podiatry records is normally a minimum of 8 years, after the last appointment. For customers who are not patients but may have bought products from our business I will keep any data you may have provided for a minimum of 6 years in line with tax legislation.

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, We may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer.

Your Rights

You have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

How to Contact Us

For purposes of the GDPR, I, Feet By Pody ltd, Nicolas Ivanoff, am the data controller of your personal information. If you have any questions or concerns, you may contact me at : booking@feetbypody.com.